About Colors
Important information regarding colors:
We want to supply you with an extensive range of fabric colors and we want to give you the resources needed so you are aware of what color your fabric(s) will be before you purchase it. However, it is impossible to truly represent colors on computer monitors, and the way individuals perceive color differs from person to person.
There are several ways to order fabric:
A.) You can choose a fabric color by simply looking at it on your computer screen. It will give you a good overall idea of the color, and if your project does not call for something extremely specific, this may be a suitable way for you to order your fabric. Please note that if you receive your fabric and the color is not what you expected, we will always issue a refund or do an exchange, but we cannot pay the shipping cost of returning the fabric back to us.
B.) You can choose a fabric color by referencing a DMC shade. You can e-mail us or contact us by telephone to ask if we have a color equivalent for a DMC thread. We will find the closest equivalent to fulfill your request, but the color may not be perfect and you may still be unhappy with it. We will always issue a refund or do an exchange, but we cannot pay the shipping cost of returning the fabric back to us.
C.) The most accurate way to order the fabric color you need is by purchasing a color chart from us for $2.50. The color blocks are actually printed on fabric so you know just what your fabric is going to look like. If you are unhappy with your fabric we will always issue a refund or do an exchange and in this case we will pay the shipping cost of returning the fabric back to us.
Note: Please order the chart on the type of fabric you intend on buying; i.e. if you stitch with aida, please order an aida color chart, as evewneaves and linens take the color slightly differently.
D.) If you have a swatch of material you want us to match, you can send it through the mail and we will see if we have a match for it. Please allow extra time for an order of this nature. We ask that you order a minimum of a yard for an order like this.